We are a UK-based gas and energy supplier with an operational office in Dubai, seeking Customer Service and Administration Executive Jobs in Dubai 2026 to support our UK customers. This role focuses on delivering professional customer service and strong administrative support while working UK business hours from our Dubai office.
The position offers a competitive monthly salary ranging from AED 4,000 to AED 8,000, depending on experience and skills, along with UAE employment visa sponsorship, residency support, health insurance as per UAE labour law, 30 days annual leave, and training and development opportunities for career growth.
Details of Customer Service and Administration Executive Job:
- Title: Customer Service and Administration Executive Jobs in Dubai 2026
- Company: UK-based Gas and Energy Supplier (Dubai Operational Office)
- Job Type: Full-time, Office-based
- Salary: AED 4,000 – 8,000 per month (based on experience)
- City: Dubai
- Country: United Arab Emirates
- Location: Dubai office, working UK business hours (in-person role)
Role Overview:
This position involves handling customer communications and providing essential administrative support to ensure smooth daily operations. You will be part of a fast-paced, customer-focused environment, supporting UK energy customers from the Dubai office.
Responsibilities for Customer Service and Administration Executive Jobs in Dubai:
- Respond professionally to incoming and outgoing consumer calls and emails.
- Assist UK gas and energy consumers by effectively answering their questions.
- Execute administrative duties such as record administration, data entry, and documentation.
- Keep client data current and correct in internal systems.
- Work together with internal divisions to guarantee prompt settlement of client concerns.
- Observe the company’s rules, guidelines, and compliance requirements.
- Provide reliable, excellent customer service at all times.
Skills & Experience Required:
- Preferably, prior customer service or administrative experience
- Excellent written and spoken English communication abilities
- Strong reading, numeracy, and problem-solving skills
- Expert phone communication abilities
- Excellent organizing and detail-oriented skills
- Self-assured when utilizing office applications, CRM systems, and computers
- Capacity to operate from Dubai during UK business hours
- Adaptability and readiness to pick up new systems
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Personal Attributes:
- Reliable, punctual, and responsible
- Customer-focused with a positive and professional attitude
- Able to work independently and as part of a team
- Comfortable working in a fast-paced, target-driven environment
- Strong work ethic and commitment to quality service
Benefits of Customer Service and Administration Executive Job:
- Competitive Monthly Salary Package: Depending on experience, AED 4,000 to AED 8,000 per month is offered, guaranteeing both financial stability and chances for performance-based advancement in a formal business setting.
- UAE Visa and Residency Sponsorship: Selected applicants receive both legal residency sponsorship and full employment visa support, facilitating a safe and easy move and long-term settlement in Dubai.
- Comprehensive Health Insurance Coverage: In compliance with UAE labor legislation, employees receive health insurance benefits that guarantee them access to high-quality medical care and support while they are employed.
- International Work Exposure with UK Operations: While stationed in Dubai, work directly with UK-based clients to obtain invaluable international exposure in the energy and customer service industries.
- Paid Annual Leave and Employee Welfare Benefits: Take advantage of organized corporate policies that support work-life balance and employee well-being in addition to up to 30 days of paid annual leave.
- Training, Skill Development, and professional Growth: Opportunities for professional growth within the company are evident, and ongoing on-the-job training is offered to improve communication, administrative, and customer service abilities.
Working Conditions
- Office-based role in Dubai
- Working hours aligned with UK time zone
- Full-time position
- Work location: In person (Dubai office)
Application Process for Customer Service and Administration Executive Jobs in Dubai 2026?
Interested candidates can apply by following the simple steps below:
- Submit your updated CV/resume through the application portal or email provided by the employer
- Shortlisted candidates will be contacted for an initial screening call or interview
- Successful applicants may be asked to complete a short skills assessment (customer service or communication task)
- Final interview will be conducted by the hiring team (online or in-person if required)
- Selected candidates will receive a formal job offer with salary, visa, and onboarding details
Early applications are encouraged, as positions may be filled quickly due to high demand.
What salary offered Customer Service jobs in Dubai?
Salary for Customer Service and Administration Executive Jobs in Dubai 2026 typically ranges from AED 4,000 to AED 8,000 per month depending on experience, communication skills, and performance, along with additional benefits like visa sponsorship, insurance, and paid annual leave.
Do Dubai companies provide visa sponsorship support?
Yes, many companies in Dubai offering Customer Service and Administration Executive roles provide full UAE employment visa sponsorship, residency support, and legal documentation assistance, making it easier for international candidates to relocate and work legally in the United Arab Emirates.
What skills needed Customer Service Executive role Dubai?
Candidates need strong English communication skills, good computer knowledge, customer handling ability, and attention to detail. Experience in administration or call center work is preferred, along with professionalism, teamwork, and the ability to work under pressure effectively.
